Refund Policy

Returns/ Exchanges: To ensure our quality each “Hello Beauty” product is made in small batches upon order received there are ZERO RETURNS/ EXCHANGES. All sales are final.

Cancellations: You have 48 hours after order is received to cancel your items any cancellation request after that will be rejected.


Hello Beauty is not responsible for any melted shipments. Please know that whipped body butter and scrubs are very delicate and stands the chance of melting when exposed to warm temperatures. For this reason, we DO NOT offer any refunds or replacements on melted products. However, if your body butter is melted we recommend placing your items in the refrigerator for a few hours and allow it it firm. Please reframe from leaving delivered packages in mailboxes or on porches during warmer weather.


All of "Hello Beauty" products are handmade with love . Therefore, please expect each item to have a different color, pattern and shade than pictured.    



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